FAQs

Looking for clear, honest answers about power wheelchairs, mobility scooters, adjustable beds, or patient lifts? You’re in the right place.

 

At Golden Horizon Mobility, we’ve gathered the most common questions we hear from customers and caregivers—so you don’t have to guess, stress, or dig through technical jargon.

Our FAQ is designed to help you:

  • Choose the right product for your needs

  • Understand key features and specifications

  • Compare models, pricing, and warranties

  • Learn what to expect for delivery, setup, and maintenance

Whether you’re purchasing for yourself or caring for a loved one, these answers walk you through before, during, and after your purchase—so you can move forward with confidence.

Start below to get the clarity you deserve and the mobility solutions that truly fit your life.

How do I choose the right power wheelchair for my needs?

Start by thinking about where you’ll use it most—indoors, outdoors, or both. Your body size, seating needs, weight capacity, and the type of terrain you’ll travel on all matter. You’ll also want to decide if a folding, travel-friendly chair or a heavy-duty model makes the most sense for your lifestyle. Our mobility specialists can help narrow down the best options based on your comfort, mobility level, and daily routine.


What measurements should I take before purchasing?

Taking the right measurements helps ensure comfort, safety, and ease of use. You’ll want to measure hip width, seat depth, lower leg length (from seat to floor), and your height and weight. It’s also important to measure doorway widths and tight spaces in your home to ensure your chair fits and moves easily both indoors and outdoors.


What’s the difference between front-, mid-, and rear-wheel drive power chairs?

Each drive style offers unique benefits.

  • Front-wheel drive chairs handle outdoor terrain well and offer good traction with responsive turning.

  • Mid-wheel drive chairs provide the tightest turning radius, making them ideal for indoor spaces, though they are typically higher in cost.

  • Rear-wheel drive chairs offer excellent stability at higher speeds and perform well outdoors, especially on longer trips.

Choosing the right drive depends on where and how you plan to use your chair.


What’s the difference between a power wheelchair and a mobility scooter?

Power wheelchairs are controlled with a joystick and are designed for people who rely on mobility assistance throughout the day. They provide greater seating support and maneuverability in tight spaces. Mobility scooters use tiller steering and are best for individuals who can sit upright comfortably and need mobility support for errands or occasional outings rather than full-time use.

 

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